Chapter 1

We may collect information you provide directly to us, including:

Name
Email address
Billing address
Shipping address
Phone number
Order details
Payment related information
Messages you send through contact forms or support requests

We may also collect basic technical information automatically, such as:

IP address
Browser type
Device type
Pages visited
Website activity
Cookies and similar tracking data

Chapter 2

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and updates
Respond to questions or requests
Improve our website, products, and services
Prevent fraud and protect our website
Comply with legal, tax, and business record requirements

We do not sell your personal information.

Chapter 3

Payments are processed through third party payment providers. SchienTek does not store your full credit card number on our website.

Payment providers may receive information needed to process your payment, such as your name, billing information, order total, and payment details.

Chapter 4

When you place an order, we may share the information needed to ship your order with shipping carriers or shipping service providers. This may include your name, shipping address, phone number, email address, and order details.

Chapter 5

Our website may use cookies and similar technologies to help the site work properly, remember your preferences, improve performance, understand website traffic, and support checkout functions.

You can control or disable cookies through your browser settings. Some parts of the website may not work correctly if cookies are disabled.

Chapter 6

We may use analytics tools to understand how visitors use our website. This helps us improve the site, product pages, and customer experience.

Analytics tools may collect information such as pages visited, time spent on the site, browser type, device type, and general location based on IP address.

Chapter 7

If you contact us, place an order, or sign up for updates, we may send emails related to your request, order, or account.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email, if available.

Chapter 8

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

No website or online system can be guaranteed to be completely secure, but we work to protect your information using reasonable security measures. The FTC recommends businesses collect only what they need, keep it secure, and dispose of it properly when it is no longer needed.

Chapter 9

We keep personal information only as long as needed for business, legal, tax, accounting, security, and customer service purposes.

Order information may be kept as part of normal business records.

Chapter 10

We may share information with trusted third parties who help us operate our website and business, including:

Payment processors
Shipping carriers
Website hosting providers
Email service providers
Analytics providers
Security and fraud prevention services
Professional advisors, such as accountants or legal advisors

We only share information as needed for these services or as required by law.

Chapter 11

Depending on where you live, you may have rights to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of certain marketing communications
Limit certain types of data use where applicable

To make a privacy request, contact us using the information below.

Chapter 12

SchienTek does not knowingly collect personal information from children under 13. Our website and products are not directed to children.

Chapter 13

Our website may include links to third party websites. We are not responsible for the privacy practices, content, or policies of those websites.

Chapter 14

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page.